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연구정보

DETERMINANTS OF KEY PERFORMANCE IND ICATORS (KPIS) OF PRIVATE SECTOR BANKS IN SRILANKA: AN APPLICATION OF EXPLORATORY FACTOR ANALYSIS

스리랑카 국외연구자료 기타 Balasundaram NIMALATHASAN USV Annals of Economics and Public Administration 발간일 : 2009-09-02 등록일 : 2016-11-15 원문링크

An efficient banking system facilitates linkage between mobilization and use of resources, which accel eratesthe process of economic growth. It is a widely accepted belief that a banking system which relies on a wide array ofbanking products, is able to carry out this function because it increases the efficiency of a banking systems to a largeextent by offering a broader and flexible arrange of services to the benefits of both borrowers and investors.Meanwhile, there are no comprehensive and empirical researches in that field especially in banking sector.In an attempt to fill in this gap, the present s tudy is conducted determinants of key performance indicators(KPIs) of private sector banks in SriLanka with samples of hundred respondents in twelve branches in North andEastern Provinces. Data were collected through a five points Likert type summated ra ting scales of questionnaire fromstrongly disagree (1) to strongly agree (5) were adopted to identify indicators. Sophisticated statistical model as“Exploratory Factor Analysis” (EFA) has been used. The results show that eight factors extracted from the analysisthat together accounted 73.781% of the total variance. These factors were categorized as 1) Accident Ratio (AR); (2)Opportunity Succession Rate (OSR); (3) Cash Flow (CF); (4) Return on Capital Employed (ROCE); (5) CustomerSatisfaction Rate (CSR); (6) Overall Equipment Effectiveness (OEE); (7) Return on Investment (ROI); (8) InternalPromotion (IP).

 

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