아프리카ㆍ중동
연구정보
Relationships between emotional intelligence and sales performance in Kuwait
쿠웨이트 국외연구자료 기타 Kholoud S. AlDosiry Colegio Oficial de Psicólogos de Madrid 발간일 : 2016-10-06 등록일 : 2016-10-06 원문링크
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This study investigates the relationship between emotional intelligence (EI) and Total Sales Performance (TSP), and whether EI contributes to predicting the performance of sales professionals in Kuwait. The sample was 218 sales professionals working for 24 different car dealerships. An ability model of EI was measured using the Assessing Emotions Scale (AES) developed by Schutte et al. (1998) and its Arabic version. The trait model of EI was assessed using the Effective Intelligence Scale (EIS). The findings showed a negative but weak correlation between TSP and the AES and all its subscales. No correlation was found between TSP and the EIS. A weak positive correlation existed between Objective Sales Performance and each of total EIS, Accuracy, and Patience subscales.
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